Blue Shield of California has teamed up with Salesforce to revolutionize the cumbersome prior authorization process in healthcare.
Set to launch in early 2025, this innovative solution will significantly cut down wait times, allowing for nearly instant decisions during patient visits.
By automating requests and integrating over 20 outdated systems, physicians will submit pre-filled forms directly from electronic health records, bypassing traditional faxes.
This initiative aims to streamline workflows, enhance transparency, and ultimately improve patient care, while incorporating human oversight on approvals.