Helpful Questions & Answers

What is Distill

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Distill is the daily list of 5 smart, essential stories from the business world today. These links are expertly distilled and human-curated from hundreds of news links, blogs, reports, and more, texted straight to your phone.

The valuable Daily membership is just $4.99/mo. Everyone who joins gets access to the Weekly Recap for free. Simply text 'join'

How do I join?

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Text the word join to (646) 978-9862 or just 'join' here.

How do I stop texts?

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It is extremely easy! Send the word stop to (646) 978-9862 and you will immediately be unsubscribed from all texts or charges.

If you are a Daily member, your membership will be paused.
This allows you to rejoin at any time in the future and access any unused days remaining on your account. Only then will your Daily membership resume monthly billing.

How do I rejoin?

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If you opted out of texts and you decide you want them again, text the word join or unstop to (646) 978-9862 to pick up exactly where you left off.

Rejoining will resume the last membership you had. If you were a Daily member, you will never be double charged—we proudly take note of any days you have left when you opt out of texts, and we automatically redeem those first before resuming a monthly billing cycle.

What happens if I stop my membership early?

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When you subscribe to a Daily membership, you earn access to the upcoming month up-front. If you stop your membership early, before that month is over, it's put on pause and a note of your remaining days is taken. This allows you to type join to rejoin the experience at any time and access what otherwise would have been "lost" days.

How do I get texts on my computer?

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You can get Distill texts on your computer by syncing your mobile device to your computer. Here are the most popular combinations and approaches:

iPhone + Mac people: Turn on Text Message Forwarding

iPhone + Windows people: Try Microsoft Phone Link

Android + Mac people: Try Google Messages

Android + Windows people: Try Microsoft Phone Link or Google Messages

How do I switch from Weekly to Daily texts?

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If you are a Weekly member who enjoys the experience and wants to become a Daily member, you can join here. When you check out, make sure your billing phone number is the same phone number you want texts to be sent to!

How do I switch from Daily to Weekly texts?

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If you are a Daily member who wants to receive texts on a Weekly basis instead, cancel your Daily membership by visiting this link. Your subscription will promptly be switch to Weekly. We plan to build an even easier way for you to downgrade your membership in the future.

How do I update my billing information?

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If you are a Daily member who wants to update their billing information, simply visit this link and follow the steps to access your account. If you need further support, please email me at hey@distilldaily.com and we will chat there.

If I text you, will you text me back?

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I'm human, so I cannot possibly reply to every text I receive! Importantly, texting my number is not the place to get support—if you need support or have any questions, please email me at hey@distilldaily.com and we will chat there.

I have another issue...

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Please email me directly at hey@distilldaily.com with anything, including billing questions, and I will be happy to help you. I look forward to hearing from you.